A Support Experience Above the Rest

Akamai Cloud’s Compute Support offers award-winning, 24/7/365 expert help anytime, anywhere

Contact support

Guiding principles

We take pride in delivering thoughtful, human support that customers can trust

We solve problems with care, precision, and collaboration — always doing what’s right for customers, our team, and our company

Every interaction reflects our commitment to clarity, inclusivity, and continuous improvement

“I knew that Linode [now Akamai] would give Stadia Maps the advertised performance, a superior support experience, and the bandwidth we need for worldwide coverage — all for a great price.”

Luke Seelenbinder, Co-Founder, Stadia Maps

Read customer story

The Akamai Compute Support difference

We believe in providing every opportunity to help our support team grow and develop their skills. This is beneficial to Akamai, the growth and development of our support team, and our customers in crucial times. Interested in joining our team?

View job openings

Onboarding and training

Every support team member undergoes in-depth training on our cloud platform and Linux fundamentals.

Career paths and growth

Support team members collaborate with senior leaders to build personalized growth plans within the company.

Personal development

We encourage employees to explore tech passions with weekly time for personal, department-related side projects.

Akamai Cloud

Akamai Security

Our global infrastructure